8.0 Intake
Requests in. Work items out.
Turn external requests into structured work. Triage, prioritize, assign — automatically.
8.1
Intake forms — no account required
Define the fields, share the link. Clients and stakeholders submit requests without a BIK Labs account. Responses land directly in the project intake tray.
8.2
Auto-triage with agents
An agent classifies by type (bug, feature, question), estimates priority, and applies labels. Routing rules send requests to the right team. SLA tracking starts automatically.
8.3
Convert to work items in one click
Title, description, and classification carry over. Assign state, cycle, module, and owner. The original context — who requested it, when, through which channel — stays linked.